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Terms of Service
Last updated: April 19, 2025

Welcome to UAE-Vetwork! These Terms of Service (“Terms”) govern your access to and use of the UAE-Vetwork website, platform, and services (collectively, the “Service”) operated by Gulf Vetwork FZC (“we,” “us,” “our”).

PLEASE READ THESE TERMS CAREFULLY. BY REGISTERING FOR, ACCESSING, OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS AND OUR PRIVACY POLICY, WHICH IS INCORPORATED HEREIN BY REFERENCE.

1. Acceptance and Modification of Terms

1.1. Initial Acceptance: You accept these Terms and the Privacy Policy when you create an account. Your agreement is recorded via a timestamp (policy_accepted_at) upon successful registration.

1.2. Modifications and Re-Acceptance: We reserve the right to modify these Terms at any time. We will post the revised Terms on the Service with a new “Last updated” date.

  • For minor changes or clarifications, your continued access or use of the Service after the changes become effective constitutes your acceptance of the revised Terms.
  • For material changes (e.g., changes significantly altering your rights or obligations, introducing fees for existing free services, or fundamentally changing the Service), we will provide you with notice at least 30 days before the changes take effect (e.g., via email or an in-app notification). For such material changes, we may require you to actively re-accept the updated Terms (e.g., by clicking an “I Agree” button) upon your next login to continue using the Service. If you do not agree to the material changes, you must stop using the Service and may delete your account.

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding contract to use the Service. By using the Service, you represent and warrant that you meet these requirements.

3. Account Registration and Security

3.1. Registration: Account registration is handled via our third-party provider, Clerk. You must provide accurate and complete information during registration.

3.2. Security: You are responsible for maintaining the confidentiality of your account credentials (password, etc.) and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

4. Service Description

The Service provides a platform for veterans and emergency services professionals to create a professional profile, input relevant career and background data, and upload documents (like CVs and cover letters). Our internal recruitment team reviews user profiles to identify potential suitability for job opportunities with employers in the UAE/GCC.

Important: The Service is not an automated job application portal. If our team identifies a potential match between you and an employer's requirements, we will contact you first to seek your explicit consent before sharing your profile information and documents with that specific employer. There is no guarantee of a match or employment outcome.

5. Fees

The Service is currently free for individual users (job seekers). We reserve the right to introduce fees for certain features or services in the future, which would be subject to the modification provisions in Section 1.2. Any services offered to employers are governed by separate agreements.

6. User Conduct and Responsibilities

You agree to use the Service responsibly and lawfully. You agree not to:

  • Provide any false, inaccurate, or misleading information in your profile or documents.
  • Upload or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically, or otherwise objectionable.
  • Upload or transmit any content that infringes any patent, trademark, trade secret, copyright, or other proprietary rights of any party.
  • Upload or transmit any material that contains software viruses or any other computer code, files, or programs designed to interrupt, destroy, or limit the functionality of any computer software or hardware or telecommunications equipment.
  • Impersonate any person or entity or falsely state or otherwise misrepresent your affiliation with a person or entity.
  • Interfere with or disrupt the Service or servers or networks connected to the Service.
  • Violate any applicable local, state, national, or international law.
  • Collect or store personal data about other users without their consent.

You are solely responsible for the content you upload and the accuracy of the information you provide.

7. Intellectual Property Rights

The Service and its original content, features, functionality, and underlying software are and will remain the exclusive property of Gulf Vetwork FZC and its licensors. The Service is protected by copyright, trademark, and other laws of both the United Arab Emirates and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent. You are granted a limited, non-exclusive, non-transferable license to access and use the Service solely for your personal, non-commercial purposes as intended through the provided functionality and under these Terms.

8. Privacy Policy

Your privacy is important to us. Our collection and use of your personal data in connection with the Service are described in our Privacy Policy, which is incorporated by reference into these Terms. By agreeing to these Terms, you also agree to the terms of the Privacy Policy.

9. Marketing Communications

As detailed in the Privacy Policy, we will only send you marketing communications if you explicitly opt-in via your user dashboard. You can withdraw this consent at any time.

10. Data Subject Requests

To exercise any rights you may have regarding your personal data (such as access or deletion), please contact us as outlined in the Privacy Policy at contactus@uae-vetwork.com.

11. Disclaimers

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

GULF VETWORK FZC DOES NOT WARRANT THAT:

  • A) THE SERVICE WILL FUNCTION UNINTERRUPTED, SECURELY, OR BE AVAILABLE AT ANY PARTICULAR TIME OR LOCATION;
  • B) ANY ERRORS OR DEFECTS WILL BE CORRECTED;
  • C) THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS; OR
  • D) THE RESULTS OF USING THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS.

WE MAKE NO GUARANTEES REGARDING THE LIKELIHOOD OF BEING MATCHED WITH AN EMPLOYER OR OBTAINING EMPLOYMENT THROUGH THE USE OF THE SERVICE. THE RECRUITMENT TEAM'S REVIEW IS BASED ON THE INFORMATION PROVIDED AND THEIR PROFESSIONAL JUDGMENT.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL GULF VETWORK FZC, ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (I) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICE; (II) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICE (INCLUDING EMPLOYERS WITH WHOM DATA IS SHARED WITH YOUR CONSENT); (III) ANY CONTENT OBTAINED FROM THE SERVICE; AND (IV) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

IN JURISDICTIONS WHERE THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES IS NOT ALLOWED, OUR LIABILITY SHALL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW. OUR AGGREGATE LIABILITY FOR ANY DIRECT DAMAGES ARISING UNDER OR IN CONNECTION WITH THESE TERMS OR THE SERVICE SHALL BE LIMITED TO THE EXTENT PERMITTED UNDER THE GOVERNING LAW.

13. Indemnification

You agree to defend, indemnify, and hold harmless Gulf Vetwork FZC and its affiliates, licensors, directors, officers, employees, contractors, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees), resulting from or arising out of: a) your use and access of the Service, by you or any person using your account; b) a breach of these Terms, or c) content you post or upload to the Service.

14. Termination

We may terminate or suspend your account and bar access to the Service immediately, without prior notice or liability, under our sole discretion, for any reason whatsoever, including but not limited to a breach of these Terms.

If you wish to terminate your account, you may do so by using the account deletion feature within the Service (via Clerk) or by contacting us.

Upon termination, your right to use the Service will immediately cease. Provisions of these Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

15. Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall first be subject to good faith negotiation between the parties for a period of thirty (30) days. If the dispute cannot be resolved through negotiation, it shall be referred to and finally resolved by binding arbitration administered by the Sharjah International Commercial Arbitration Centre (Tahkeem) in accordance with its Arbitration Rules. The seat, or legal place, of arbitration shall be Sharjah, UAE. The language of the arbitration shall be English.

16. General Terms

Entire Agreement: These Terms and the incorporated Privacy Policy constitute the entire agreement between you and Gulf Vetwork FZC regarding the Service and supersede all prior agreements or understandings.

Waiver: Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

Severability: If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

Assignment: You may not assign or transfer these Terms, by operation of law or otherwise, without our prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and void. We may freely assign or transfer these Terms without restriction.

17. Contact Information

If you have any questions about these Terms, please contact us at: contactus@uae-vetwork.com.